Sharing knowledge
- Explore our range of training and communication solutions created to enhance team skills and professional growth, tailored to meet specific industry needs.
- Discover how to get efficient training to maximize our tools' usage: Visit our Client Learning Center, attend our live training sessions on Shop Essentials and Advanced Coaching sessions, or request for one o one tailored coaching session.
- Don't miss any relevant information: Newsletter, Shop Canada emails, Shop pop up message option.
Different communication channels to improve your knowledge of the product
Shop Canada mailbox
Read your emails from shopcanada@dunnhumby.com
They are aiming at providing information on upcoming training & coaching sessions, potential delays in data load, or new features.
Contact: shopcanada@dunnhumby.com
Shop pop up functionality
Consult and read each message we place in the pop up functionality in Shop. Those are all sorts of relevant information to your usage.
They are updated frequently when need to provide the most fluid and accurate communication possible.
Read information in the blue box when it appears in Shop!
Training & Coaching: become experts on dh tools!
Advanced coaching sessions
Deep dive into more advanced report and learn how to answer to more complex business questions with a complimentary expertise from both Metro and dunnhumby.
Live online session for promoting more interaction.
Delivered on a monthly basis (?)
Content available post session for you to review
Ad hoc tailored coaching session
Possibility to organize coaching session to answer your specific questions.
If those cannot be answered watching training content.
If you need more support on a report (ex: CPG use of dhAssortment).
Please keep in mind:
- Any question tools related: shopcanada@dunnhumby.com
- Any analytical question: supportCI@metro.ca
Contact relevant email depending on your question!