For all users - 2025 Summary
| Context
Wishing you a wonderful New Year! We hope our tools continue to empower you throughout 2026, helping you make the most of your data and maximize your insights. We remain committed to continuously enhancing your user experience and supporting you through tailored training and coaching sessions that go even further.
Most information is accessible in the previous newsletter you have received over the past year.
Below is a list of the main product updates. It gives you a clear view of what’s new, what’s available today, and how you can make the most of our evolving tools!
We remain available should you have any question! shopcanada@dunnhumby.com
Product
- Shop User Experience enhancement
- Higher products/product groups limitations in Shop reports
- Switching usability improvement in Shop
- Basket panels added in Customer reports
- New product notification for Shop Super Users
- Trial & repeat enhancement
- Revamped Customer Segmentations: Shopping Habits & Customer Price Sensitivity
- 2 new Shop reports: Store Sales Trackers (Total & Weekly)
- Editable Export Charts in Shop reports
- Promo Insider: updated files + new distribution process
- Improving the science of Add Order in dhA Assortment
Training
- Onboarding Package (Details on Shop & dhA tools, New Shop/dhAssortment account creation: process, How to reset your dh password?, Training & guidance on onboarding , Your main contacts, Your first steps through dunnhumby world…)
- Continuous update of the Client Learning Center
- 3 new Advanced coaching sessions – Metro & dh complementary expertise
- Shop Essentials training sessions available every month in both French & English